Visitor Experience at Holocaust Memorials and Museums
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Abstract
Visitor Experience at Holocaust Memorials and Museums is the first volume to offer comprehensive insights into visitor reactions to a wide range of museum exhibitions, memorials, and memory sites.
Drawing exclusively upon empirical research, chapters within the book offer critical insights about visitor experience at museums and memory sites in the United States, Poland, Austria, Germany, France, the UK, Norway, Hungary, Australia, and Israel. The contributions to the volume explore visitor experience in all its complexity and argue that visitors are more than just "learners". Approaching visitor experience as a multidimensional phenomenon, the book positions visitor experience within a diverse national, ethnic, cultural, social, and generational context. It also considers the impact of museums’ curatorial and design choices, visitor motivations and expectations, and the crucial role emotions play in shaping understanding of historical events and subjects. By approaching visitors as active interpreters of memory spaces and museum exhibitions, Popescu and the contributing authors provide a much-needed insight into the different ways in which members of the public act as "agents of memory", endowing this history with personal and collective meaning and relevance.
Visitor Experience at Holocaust Memorials and Museums offers significant insights into audience motivation, expectation, and behaviour. It is essential reading for academics, postgraduate students and practitioners with an interest in museums and heritage, visitor studies, Holocaust and genocide studies, and tourism.
Table of Contents
Introduction: Visitors at Holocaust Museums and Memory sites
Diana I. Popescu
Part I: Visitor Experience in Museum Spaces
Mobile Memory; or What Visitors Saw at the United States Holocaust Memorial Museum
Michael Bernard-Donals
Visitor Emotions, Experientiality, Holocaust, and Human Rights: TripAdvisor Responses to the Topography of Terror (Berlin) and the Kazerne Dossin (Mechelen)
Stephan Jaeger
"Really made you feel for the Jews who went through this terrible time in History" Holocaust Audience Re-mediation and Re-narrativization at the Florida Holocaust Museum
Chaim Noy
Understanding Visitors’ Bodily Engagement with Holocaust Museum Architecture: A Comparative Empirical Research at three European Museums
Xenia Tsiftsi
Attention Please: The Tour Guide is Here to Speak Out. The Role of the Israeli Tour Guide at Holocaust Sites in Israel
Yael Shtauber, Yaniv Poria, and Zehavit Gross
The Impact of Emotions, Empathy, and Memory in Holocaust exhibitions: A Study of the National Holocaust Centre & Museum in Nottinghamshire, and the Jewish Museum in London
Sofia Katharaki
The Affective Entanglements of the Visitor Experience at Holocaust Sites and Museums
Adele Nye and Jennifer Clark
Part II: Digital Engagement Inside and Outside the Museum and Memory Site
"…It no longer is the same place": Exploring Realities in the Memorial Falstad Centre with the ‘Falstad Digital Reconstruction and V/AR Guide’
Anette Homlong Storeide
"Ways of seeing". Visitor response to Holocaust Photographs at ‘The Eye as Witness: Recording the Holocaust’ Exhibition
Diana I. Popescu and Maiken Umbach
Dachau from a Distance: The Liberation during The COVID-19 Pandemic
Kate Marrison
Curating the Past: Digital Media and Visitor Experiences at the Memorial to the Murdered Jews of Europe
Christoph Bareither
Diversity, Digital Programming, and the Small Holocaust Education Centre: Examining Paths and Obstacles to Visitor Experience
Laura Beth Cohen and Cary Lane
Part III: Visitors at Former Camp Sites
The Unanticipated Visitor: A Case Study of Response and Poetry at Sites of Holocaust Memory
Anna Veprinska
"Did you have a good trip?" Young people’s Reflections on Visiting the Auschwitz-Birkenau State Museum and the Town of Oświęcim
Alasdair Richardson
Rewind, Relisten, Rethink: The Value of Audience Reception for Grasping Art’s Efficacy
Tanja Schult
"The value of being there" -Visitor Experiences at German Holocaust Memorial Sites
Doreen Pastor
"Everyone Talks About the Wind": Temporality, Climate, and the More-than Representational Landscapes of the Mémorial du Camp de Rivesaltes
Ian Cantoni
Guiding or Obscuring? Visitor Engagement with Treblinka’s Audio Guide and Its Sonic Infrastructure
Kathryn Agnes Huether
Drawing exclusively upon empirical research, chapters within the book offer critical insights about visitor experience at museums and memory sites in the United States, Poland, Austria, Germany, France, the UK, Norway, Hungary, Australia, and Israel. The contributions to the volume explore visitor experience in all its complexity and argue that visitors are more than just "learners". Approaching visitor experience as a multidimensional phenomenon, the book positions visitor experience within a diverse national, ethnic, cultural, social, and generational context. It also considers the impact of museums’ curatorial and design choices, visitor motivations and expectations, and the crucial role emotions play in shaping understanding of historical events and subjects. By approaching visitors as active interpreters of memory spaces and museum exhibitions, Popescu and the contributing authors provide a much-needed insight into the different ways in which members of the public act as "agents of memory", endowing this history with personal and collective meaning and relevance.
Visitor Experience at Holocaust Memorials and Museums offers significant insights into audience motivation, expectation, and behaviour. It is essential reading for academics, postgraduate students and practitioners with an interest in museums and heritage, visitor studies, Holocaust and genocide studies, and tourism.
Table of Contents
Introduction: Visitors at Holocaust Museums and Memory sites
Diana I. Popescu
Part I: Visitor Experience in Museum Spaces
Mobile Memory; or What Visitors Saw at the United States Holocaust Memorial Museum
Michael Bernard-Donals
Visitor Emotions, Experientiality, Holocaust, and Human Rights: TripAdvisor Responses to the Topography of Terror (Berlin) and the Kazerne Dossin (Mechelen)
Stephan Jaeger
"Really made you feel for the Jews who went through this terrible time in History" Holocaust Audience Re-mediation and Re-narrativization at the Florida Holocaust Museum
Chaim Noy
Understanding Visitors’ Bodily Engagement with Holocaust Museum Architecture: A Comparative Empirical Research at three European Museums
Xenia Tsiftsi
Attention Please: The Tour Guide is Here to Speak Out. The Role of the Israeli Tour Guide at Holocaust Sites in Israel
Yael Shtauber, Yaniv Poria, and Zehavit Gross
The Impact of Emotions, Empathy, and Memory in Holocaust exhibitions: A Study of the National Holocaust Centre & Museum in Nottinghamshire, and the Jewish Museum in London
Sofia Katharaki
The Affective Entanglements of the Visitor Experience at Holocaust Sites and Museums
Adele Nye and Jennifer Clark
Part II: Digital Engagement Inside and Outside the Museum and Memory Site
"…It no longer is the same place": Exploring Realities in the Memorial Falstad Centre with the ‘Falstad Digital Reconstruction and V/AR Guide’
Anette Homlong Storeide
"Ways of seeing". Visitor response to Holocaust Photographs at ‘The Eye as Witness: Recording the Holocaust’ Exhibition
Diana I. Popescu and Maiken Umbach
Dachau from a Distance: The Liberation during The COVID-19 Pandemic
Kate Marrison
Curating the Past: Digital Media and Visitor Experiences at the Memorial to the Murdered Jews of Europe
Christoph Bareither
Diversity, Digital Programming, and the Small Holocaust Education Centre: Examining Paths and Obstacles to Visitor Experience
Laura Beth Cohen and Cary Lane
Part III: Visitors at Former Camp Sites
The Unanticipated Visitor: A Case Study of Response and Poetry at Sites of Holocaust Memory
Anna Veprinska
"Did you have a good trip?" Young people’s Reflections on Visiting the Auschwitz-Birkenau State Museum and the Town of Oświęcim
Alasdair Richardson
Rewind, Relisten, Rethink: The Value of Audience Reception for Grasping Art’s Efficacy
Tanja Schult
"The value of being there" -Visitor Experiences at German Holocaust Memorial Sites
Doreen Pastor
"Everyone Talks About the Wind": Temporality, Climate, and the More-than Representational Landscapes of the Mémorial du Camp de Rivesaltes
Ian Cantoni
Guiding or Obscuring? Visitor Engagement with Treblinka’s Audio Guide and Its Sonic Infrastructure
Kathryn Agnes Huether
Topics
Educational Tours Holocaust Education Holocaust Memorials Holocaust Commemoration Main Topic: Holocaust and Memorial Tourism
Editor
Genre
Geographic Coverage
Original Language
ISBN/ISSN
9781032115870
DOI
Link
Link to book (paywalled), Visitor Experience at Holocaust Memorials and Museums
Bibliographic Information
Visitor Experience at Holocaust Memorials and Museums. . 2022: https://archive.jpr.org.uk/10.4324/9781003220626
