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A Challenging Summer: Israel Tour and Birthright Groups 2014. Support for Madrichim

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This summer has been a challenging and exceptional one for Israel Tour madrichim, who have run Tour during a period of ferocious hostilities between Israel and Gaza, which have impacted on both the itineraries and the day to day running of their groups. They have had to deal with sirens, taking their groups into shelters, hearing explosions afar and nearby, the political situation and last minute changes to itineraries caused by the security situation. This of course, has been in addition to the regular stresses and challenges of being responsible for a group of 35-40 sixteen year olds for three and a half weeks in Israel.

Remarkably, the chanichim have almost without exception had a fantastic time. UJIA felt, however, that it would be the responsible way forward to follow up with all madrichim on their return, to do the following:

a) To thank the madrichim
b) To acknowledge concern for the welfare for the madrichim
c) To see if there are any particular chanichim requiring follow up
d) To find out the extent to which Tour Providers/YMs/UJIA/taglit/other agencies and individuals were supportive to them and their chanichim before and during the time in Israel
e) To find out if the madrichim would like/need additional support/counselling etc now that they are home.
f) To find out whether the madrichim have any advice for UJIA regarding our handling of the situation, handling of the madrichim and YMs, and could this be improved upon for the future.
In addition, we agreed that a letter of appreciation and thanks would be emailed to all madrichim just prior to return. In the email, they were told that a named person (usually their UJIA contact) would ‘phone them within a couple of days of their return to debrief and check how they are.

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Miller, Helena A Challenging Summer: Israel Tour and Birthright Groups 2014. Support for Madrichim. United Jewish Israel Appeal. 2014:  https://archive.jpr.org.uk/object-uk309