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Review of NHS health communications with (and for) the Jewish community
Author(s): Ingold, Jeffrey; Rianjongdee, Serena; Carrington-Elson, Jenny
Date: 2024
Topics: Health, Health Education, Haredi / Strictly Orthodox Jews, Attitudes to Jews, Main Topic: Other, Evaluation, Policy
Abstract: This significant report and resource toolkit addresses healthcare communications within Jewish communities across England. Commissioned by the NHS Race and Health Observatory in 2022, and co-developed by Intent Health, this work identifies best practice and community-led actions with co-produced communication resources to improve public health initiatives, understanding and engagement between the NHS and Jewish communities. The findings show a general lack of understanding about Jewish identity and Judaism within the NHS, leading to miscommunications and stereotypes. It also identifies barriers such as inconsistent data capture, mistrust, and doubts about safety, which hinder effective communication and engagement between Jewish people and healthcare professionals. The report offers several recommendations for improving engagement and communications with Jewish communities, alongside co-created and co-produced resources, tailoring engagement to specific needs which have implications and learning for a wide range of diverse communities.